In my Feldenkrais training, my trainers have told us many times that it's very important for us to meet our students/clients where they are at. At first, I didn't really understand the significance of that.
Over the last few years, I've come across situations where my "difficult" clients suddenly became very cooperative and started to actively participate in sessions. It's taken me a while to figure out what it was that shifted my clients' behavior and attitude. As I started to pay attention to the moment of "shifting" in my clients' behavior, I've come to realize that I was meeting them where they were at instead of approaching them as an "expert" who knows everything and tells them what to do. What I was mostly doing was actively listening to them and asking them questions to learn about them. Actively listening to their stories somehow allowed us to arrive at the same place at the same time. Once we arrived at the same place at the same time, I started to ask more questions to keep two way street conversations going. Then, finally my voice started to reach to them.
This realization was a very powerful learning moment. This experience has taught me that therapy is like dancing with a partner (by the way, I'm not a dancer) where two persons constantly feedforward and feedback. If one person is moving without "listening" to his/her partner, it would not be a pleasant dancing experience for him/her. As my Feldenkrais trainers have taught me, I now know meeting people where they are at is crucial not only for therapy sessions but also for any relationships. I've found that listening can bring us to that place. From there, things somehow seem to unfold themselves.